Fees and Charges
By enrolling in our courses, you agree to pay the course fees (plus applicable surcharges) using the payment method you have selected under the course enrollment agreement.
The total course fees are payable prior to commencement of the course even if you do not complete your course.
Student fees will include the necessary e-learning resources such as online interactive resources, online PDFs or workbooks dependent upon the course of study chosen.
Refund And Cancellation Policy
You will be eligible for a full refund of fees paid ONLY if Massage CPE cancels the nominated course before you have logged in to access the system.
You will be eligible for a refund of fees paid ONLY if you, the student, decide to cancel within the 7-day money-back guarantee period and only if you have not logged on to the system; please note there is an admin fee of $50 (to cover processing/set up fees we incur).
Massage CPE does not offer full refunds outside of the 7 days under any circumstances due to our significant intellectual property and goodwill. If you have further questions, please get in touch with us at massagecpe@gmail.com
You can:
- Opt to transfer to a different course if your chosen course is unsuitable (only if you have not yet logged in to the course).
- Opt to transfer the course (only if not yet logged in to the course) to a different person (friend, family or someone interested in taking over the course)
- Unlimited Access: so you can return to complete the course at any time within the course time-frame (usually 30 days, or longer for longer courses) *Dependent on the course
Course commencement
Unless otherwise agreed, the agreed course commencement date will be the date of issuance of a username and password for online course access.
Unlimited Access
Unlimited access means that your course access does not expire. Therefore, as long as you are active for 30 days, your login and password will remain active to access your course. The only exception to “unlimited access” is if the course is cancelled, updated or changed. This will only happen if all students currently enrolled have completed the course.
Massage CPE is an online education provider based in Australia, providing education to a global audience.
Need help?
Have a look at our FAQs or contact us at massagecpe@gmail.com for questions related to refunds.